{"id":1664,"date":"2026-03-06T18:37:10","date_gmt":"2026-03-06T17:37:10","guid":{"rendered":"https:\/\/spraga.cz\/?page_id=1664"},"modified":"2026-04-02T13:41:29","modified_gmt":"2026-04-02T11:41:29","slug":"faq","status":"publish","type":"page","link":"https:\/\/spraga.cz\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"    <section class=\"simple-hero-icons-banner-type-2 simple-hero-icons-banner-type-2--green simple-hero-icons-banner-type-2--start-purple\"><\/section>\n    \n\n    <section class=\"section-faq-search-banner \">\n        <div class=\"container\">\n            <h3 class=\"title-faq-search-banner\">NEED SUPPORT?<br \/>\nYOU\u2019RE IN THE RIGHT PLACE<\/h3>\n\n            <div class=\"wrap-faq-search-input\">\n                <input\n                        type=\"text\"\n                        id=\"faqSearch\"\n                        class=\"form-control\"\n                        placeholder=\"Search\"\n                >\n            <\/div>\n\n                            <div class=\"faq-banner-content\">\n                                            <h6 class=\"title-faq-banner-content\">So\u2026 What is Kombucha?<\/h6>\n                                                                <div class=\"content-faq-banner\">A living beverage like no other! Originated in China, kombucha is created from the fermentation of tea, sugar, and a SCOBY (Symbiotic Culture of Bacteria and Yeast) - a live culture of bacteria<br \/>\nand yeast. Naturally carbonated, slightly tangy, and full of probiotics, it retains its main benefits because it is not pasteurised.<\/div>\n                                    <\/div>\n                    <\/div>\n    <\/section>\n\n    \n\n    <section class=\"section-custom-accordion \">\n        <div class=\"container\">\n            <div class=\"accordion\"\n                 id=\"accordion-69e7b69f98a4c\">\n                <div class=\"accordion-item\">\n                    <h2 class=\"accordion-header\" id=\"accordion-69e7b69f98a4c-heading-1\">\n                        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                data-bs-target=\"#accordion-69e7b69f98a4c-collapse-1\" aria-expanded=\"false\"\n                                aria-controls=\"accordion-69e7b69f98a4c-collapse-1\">\n                            <span class=\"wrap-title\">\n                                <span class=\"title\">Want to know more about Spraga?<\/span>\n                            <span class=\"subtitle\">Spraga explained<\/span>\n                            <\/span>\n                        <\/button>\n                    <\/h2>\n                    <div id=\"accordion-69e7b69f98a4c-collapse-1\" class=\"accordion-collapse collapse\"\n                         aria-labelledby=\"accordion-69e7b69f98a4c-heading-1\"\n                         data-bs-parent=\"#accordion-69e7b69f98a4c\">\n                        <div class=\"accordion-body\">\n\n                            <div class=\"accordion\" id=\"accordion-69e7b69f98a4c-sub\">\n                                \n\n    <div class=\"accordion-item\">\n        <h2 class=\"accordion-header\" id=\"heading-faq-item-1-69e7b69f98aaa\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                    data-bs-target=\"#collapse-faq-item-1-69e7b69f98aaa\" aria-expanded=\"false\"\n                    aria-controls=\"collapse-faq-item-1-69e7b69f98aaa\">\n                <span class=\"child-title\"> What about Spraga?<\/span>\n            <\/button>\n        <\/h2>\n        <div id=\"collapse-faq-item-1-69e7b69f98aaa\" class=\"accordion-collapse collapse \"\n             aria-labelledby=\"heading-faq-item-1-69e7b69f98aaa\"\n\n                                    data-bs-parent=\"#accordion-69e7b69f98a4c-sub\"\n                        >\n            <div class=\"accordion-body\">\n                Not all kombuchas are produced the same. Spraga? Oddly real. Our kombucha is naturally brewed, never pasteurised, and made with 100% organic ingredients. Pure, high-quality,<br \/>\nand unapologetically real.            <\/div>\n        <\/div>\n    <\/div>\n\n    \n\n    <div class=\"accordion-item\">\n        <h2 class=\"accordion-header\" id=\"heading-faq-item-2-69e7b69f98ad5\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                    data-bs-target=\"#collapse-faq-item-2-69e7b69f98ad5\" aria-expanded=\"false\"\n                    aria-controls=\"collapse-faq-item-2-69e7b69f98ad5\">\n                <span class=\"child-title\"> Pasteurised, unpasteurised\u2026 What&#039;s the deal?<\/span>\n            <\/button>\n        <\/h2>\n        <div id=\"collapse-faq-item-2-69e7b69f98ad5\" class=\"accordion-collapse collapse \"\n             aria-labelledby=\"heading-faq-item-2-69e7b69f98ad5\"\n\n                                    data-bs-parent=\"#accordion-69e7b69f98a4c-sub\"\n                        >\n            <div class=\"accordion-body\">\n                We keep it raw and unpasteurised. That means all the live cultures and probiotics are still kicking - working their magic to support your digestive well-being.            <\/div>\n        <\/div>\n    <\/div>\n\n    \n\n    <div class=\"accordion-item\">\n        <h2 class=\"accordion-header\" id=\"heading-faq-item-3-69e7b69f98b05\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                    data-bs-target=\"#collapse-faq-item-3-69e7b69f98b05\" aria-expanded=\"false\"\n                    aria-controls=\"collapse-faq-item-3-69e7b69f98b05\">\n                <span class=\"child-title\"> Is Spraga organic?<\/span>\n            <\/button>\n        <\/h2>\n        <div id=\"collapse-faq-item-3-69e7b69f98b05\" class=\"accordion-collapse collapse \"\n             aria-labelledby=\"heading-faq-item-3-69e7b69f98b05\"\n\n                                    data-bs-parent=\"#accordion-69e7b69f98a4c-sub\"\n                        >\n            <div class=\"accordion-body\">\n                Absolutely. Spraga is certified organic, every batch brewed with organic teas and ingredients. We have the European certification of ecological product (BIO), as can be seen on the back of each of our cans. Good for you and good for the planet.            <\/div>\n        <\/div>\n    <\/div>\n\n    \n\n    <div class=\"accordion-item\">\n        <h2 class=\"accordion-header\" id=\"heading-faq-item-4-69e7b69f98b24\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                    data-bs-target=\"#collapse-faq-item-4-69e7b69f98b24\" aria-expanded=\"false\"\n                    aria-controls=\"collapse-faq-item-4-69e7b69f98b24\">\n                <span class=\"child-title\"> Is Spraga Vegan and gluten-free?<\/span>\n            <\/button>\n        <\/h2>\n        <div id=\"collapse-faq-item-4-69e7b69f98b24\" class=\"accordion-collapse collapse \"\n             aria-labelledby=\"heading-faq-item-4-69e7b69f98b24\"\n\n                                    data-bs-parent=\"#accordion-69e7b69f98a4c-sub\"\n                        >\n            <div class=\"accordion-body\">\n                100% plant-based, 100% gluten-free, 100% ridiculously delicious!            <\/div>\n        <\/div>\n    <\/div>\n\n    \n\n    <div class=\"accordion-item\">\n        <h2 class=\"accordion-header\" id=\"heading-faq-item-5-69e7b69f98b42\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                    data-bs-target=\"#collapse-faq-item-5-69e7b69f98b42\" aria-expanded=\"false\"\n                    aria-controls=\"collapse-faq-item-5-69e7b69f98b42\">\n                <span class=\"child-title\"> Why include Spraga in my day?<\/span>\n            <\/button>\n        <\/h2>\n        <div id=\"collapse-faq-item-5-69e7b69f98b42\" class=\"accordion-collapse collapse \"\n             aria-labelledby=\"heading-faq-item-5-69e7b69f98b42\"\n\n                                    data-bs-parent=\"#accordion-69e7b69f98a4c-sub\"\n                        >\n            <div class=\"accordion-body\">\n                Because not only is it delicious but it\u00b4s also good for you too. Packed with probiotics and vitamins, Spraga represents the best of both worlds: a healthy drink that tastes amazing.            <\/div>\n        <\/div>\n    <\/div>\n\n    \n\n    <div class=\"accordion-item\">\n        <h2 class=\"accordion-header\" id=\"heading-faq-item-6-69e7b69f98b57\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                    data-bs-target=\"#collapse-faq-item-6-69e7b69f98b57\" aria-expanded=\"false\"\n                    aria-controls=\"collapse-faq-item-6-69e7b69f98b57\">\n                <span class=\"child-title\"> When should I drink Spraga?<\/span>\n            <\/button>\n        <\/h2>\n        <div id=\"collapse-faq-item-6-69e7b69f98b57\" class=\"accordion-collapse collapse \"\n             aria-labelledby=\"heading-faq-item-6-69e7b69f98b57\"\n\n                                    data-bs-parent=\"#accordion-69e7b69f98a4c-sub\"\n                        >\n            <div class=\"accordion-body\">\n                With a meal, as a morning pick-me-up, after sports, or while hanging out with friends - Spraga fits everywhere. A better-for-you choice when you want something refreshing beyond traditional soft drinks.            <\/div>\n        <\/div>\n    <\/div>\n\n    \n\n    <div class=\"accordion-item\">\n        <h2 class=\"accordion-header\" id=\"heading-faq-item-7-69e7b69f98b69\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                    data-bs-target=\"#collapse-faq-item-7-69e7b69f98b69\" aria-expanded=\"false\"\n                    aria-controls=\"collapse-faq-item-7-69e7b69f98b69\">\n                <span class=\"child-title\"> What about caffeine?<\/span>\n            <\/button>\n        <\/h2>\n        <div id=\"collapse-faq-item-7-69e7b69f98b69\" class=\"accordion-collapse collapse \"\n             aria-labelledby=\"heading-faq-item-7-69e7b69f98b69\"\n\n                                    data-bs-parent=\"#accordion-69e7b69f98a4c-sub\"\n                        >\n            <div class=\"accordion-body\">\n                Spraga\u00b4s made from green and black tea, so it has just a touch of caffeine, way less than coffee, just enough to give your mood a lift without turning your bed into a racetrack.            <\/div>\n        <\/div>\n    <\/div>\n\n    \n\n    <div class=\"accordion-item\">\n        <h2 class=\"accordion-header\" id=\"heading-faq-item-8-69e7b69f98b7b\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                    data-bs-target=\"#collapse-faq-item-8-69e7b69f98b7b\" aria-expanded=\"false\"\n                    aria-controls=\"collapse-faq-item-8-69e7b69f98b7b\">\n                <span class=\"child-title\"> Where should I store my Spraga?<\/span>\n            <\/button>\n        <\/h2>\n        <div id=\"collapse-faq-item-8-69e7b69f98b7b\" class=\"accordion-collapse collapse \"\n             aria-labelledby=\"heading-faq-item-8-69e7b69f98b7b\"\n\n                                    data-bs-parent=\"#accordion-69e7b69f98a4c-sub\"\n                        >\n            <div class=\"accordion-body\">\n                Keep it chilled. Cold Spraga = happier bubbles, better taste, and live cultures that stay alive and thriving.            <\/div>\n        <\/div>\n    <\/div>\n\n    \n\n    <div class=\"accordion-item\">\n        <h2 class=\"accordion-header\" id=\"heading-faq-item-9-69e7b69f98b8c\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                    data-bs-target=\"#collapse-faq-item-9-69e7b69f98b8c\" aria-expanded=\"false\"\n                    aria-controls=\"collapse-faq-item-9-69e7b69f98b8c\">\n                <span class=\"child-title\"> How long does Spraga stay fresh?<\/span>\n            <\/button>\n        <\/h2>\n        <div id=\"collapse-faq-item-9-69e7b69f98b8c\" class=\"accordion-collapse collapse \"\n             aria-labelledby=\"heading-faq-item-9-69e7b69f98b8c\"\n\n                                    data-bs-parent=\"#accordion-69e7b69f98a4c-sub\"\n                        >\n            <div class=\"accordion-body\">\n                Up to 6 months in the fridge. Once opened, finish within a day for peak fizz and flavor.            <\/div>\n        <\/div>\n    <\/div>\n\n    \n\n    <div class=\"accordion-item\">\n        <h2 class=\"accordion-header\" id=\"heading-faq-item-10-69e7b69f98b9d\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                    data-bs-target=\"#collapse-faq-item-10-69e7b69f98b9d\" aria-expanded=\"false\"\n                    aria-controls=\"collapse-faq-item-10-69e7b69f98b9d\">\n                <span class=\"child-title\"> Can I shake the can or is that a bad idea?<\/span>\n            <\/button>\n        <\/h2>\n        <div id=\"collapse-faq-item-10-69e7b69f98b9d\" class=\"accordion-collapse collapse \"\n             aria-labelledby=\"heading-faq-item-10-69e7b69f98b9d\"\n\n                                    data-bs-parent=\"#accordion-69e7b69f98a4c-sub\"\n                        >\n            <div class=\"accordion-body\">\n                Bad idea. Spraga is alive and bubbling. Shake it and you\u2019ll have a fizzy explosion. Handle with care unless you enjoy kombucha fireworks.            <\/div>\n        <\/div>\n    <\/div>\n\n    \n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n    \n\n    <section class=\"section-custom-accordion \">\n        <div class=\"container\">\n            <div class=\"accordion\"\n                 id=\"accordion-69e7b69f98bc5\">\n                <div class=\"accordion-item\">\n                    <h2 class=\"accordion-header\" id=\"accordion-69e7b69f98bc5-heading-1\">\n                        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                data-bs-target=\"#accordion-69e7b69f98bc5-collapse-1\" aria-expanded=\"false\"\n                                aria-controls=\"accordion-69e7b69f98bc5-collapse-1\">\n                            <span class=\"wrap-title\">\n                                <span class=\"title\">MEET SPRAGA!<\/span>\n                            <span class=\"subtitle\">Events and Partnerships<\/span>\n                            <\/span>\n                        <\/button>\n                    <\/h2>\n                    <div id=\"accordion-69e7b69f98bc5-collapse-1\" class=\"accordion-collapse collapse\"\n                         aria-labelledby=\"accordion-69e7b69f98bc5-heading-1\"\n                         data-bs-parent=\"#accordion-69e7b69f98bc5\">\n                        <div class=\"accordion-body\">\n\n                            <div class=\"accordion\" id=\"accordion-69e7b69f98bc5-sub\">\n                                \n\n    <div class=\"accordion-item\">\n        <h2 class=\"accordion-header\" id=\"heading-faq-item-1-69e7b69f98bf3\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                    data-bs-target=\"#collapse-faq-item-1-69e7b69f98bf3\" aria-expanded=\"false\"\n                    aria-controls=\"collapse-faq-item-1-69e7b69f98bf3\">\n                <span class=\"child-title\"> Want Spraga at your event?<\/span>\n            <\/button>\n        <\/h2>\n        <div id=\"collapse-faq-item-1-69e7b69f98bf3\" class=\"accordion-collapse collapse \"\n             aria-labelledby=\"heading-faq-item-1-69e7b69f98bf3\"\n\n                                    data-bs-parent=\"#accordion-69e7b69f98bc5-sub\"\n                        >\n            <div class=\"accordion-body\">\n                Get in touch with us at <strong><a href='mailto:marketing@spraga.cz'>marketing@spraga.cz<\/a><\/strong> and share your ideas with us.            <\/div>\n        <\/div>\n    <\/div>\n\n    \n\n    <div class=\"accordion-item\">\n        <h2 class=\"accordion-header\" id=\"heading-faq-item-2-69e7b69f98c0b\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                    data-bs-target=\"#collapse-faq-item-2-69e7b69f98c0b\" aria-expanded=\"false\"\n                    aria-controls=\"collapse-faq-item-2-69e7b69f98c0b\">\n                <span class=\"child-title\"> Interested in partnering up with Spraga?<\/span>\n            <\/button>\n        <\/h2>\n        <div id=\"collapse-faq-item-2-69e7b69f98c0b\" class=\"accordion-collapse collapse \"\n             aria-labelledby=\"heading-faq-item-2-69e7b69f98c0b\"\n\n                                    data-bs-parent=\"#accordion-69e7b69f98bc5-sub\"\n                        >\n            <div class=\"accordion-body\">\n                Contact us at <strong><a href='mailto:marketing@spraga.cz'>marketing@spraga.cz<\/a><\/strong> and let\u2019s explore a potential collaboration.            <\/div>\n        <\/div>\n    <\/div>\n\n    \n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n    \n\n    <section class=\"section-custom-accordion \">\n        <div class=\"container\">\n            <div class=\"accordion\"\n                 id=\"accordion-69e7b69f98c22\">\n                <div class=\"accordion-item\">\n                    <h2 class=\"accordion-header\" id=\"accordion-69e7b69f98c22-heading-1\">\n                        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                data-bs-target=\"#accordion-69e7b69f98c22-collapse-1\" aria-expanded=\"false\"\n                                aria-controls=\"accordion-69e7b69f98c22-collapse-1\">\n                            <span class=\"wrap-title\">\n                                <span class=\"title\">Need a hand?<\/span>\n                            <span class=\"subtitle\">Online Order Help<\/span>\n                            <\/span>\n                        <\/button>\n                    <\/h2>\n                    <div id=\"accordion-69e7b69f98c22-collapse-1\" class=\"accordion-collapse collapse\"\n                         aria-labelledby=\"accordion-69e7b69f98c22-heading-1\"\n                         data-bs-parent=\"#accordion-69e7b69f98c22\">\n                        <div class=\"accordion-body\">\n\n                            <div class=\"accordion\" id=\"accordion-69e7b69f98c22-sub\">\n                                \n\n    <div class=\"accordion-item\">\n        <h2 class=\"accordion-header\" id=\"heading-faq-item-1-69e7b69f98c57\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                    data-bs-target=\"#collapse-faq-item-1-69e7b69f98c57\" aria-expanded=\"false\"\n                    aria-controls=\"collapse-faq-item-1-69e7b69f98c57\">\n                <span class=\"child-title\"> What if my Spraga order arrives with the wrong item or something damaged?<\/span>\n            <\/button>\n        <\/h2>\n        <div id=\"collapse-faq-item-1-69e7b69f98c57\" class=\"accordion-collapse collapse \"\n             aria-labelledby=\"heading-faq-item-1-69e7b69f98c57\"\n\n                                    data-bs-parent=\"#accordion-69e7b69f98c22-sub\"\n                        >\n            <div class=\"accordion-body\">\n                If something shows up wrong or damaged, email us at <strong><a href='mailto:info@spraga.com'>info@spraga.com<\/a><\/strong> with your order number in the subject line. We\u2019ll review it and sort things out.            <\/div>\n        <\/div>\n    <\/div>\n\n    \n\n    <div class=\"accordion-item\">\n        <h2 class=\"accordion-header\" id=\"heading-faq-item-2-69e7b69f98c71\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                    data-bs-target=\"#collapse-faq-item-2-69e7b69f98c71\" aria-expanded=\"false\"\n                    aria-controls=\"collapse-faq-item-2-69e7b69f98c71\">\n                <span class=\"child-title\"> Can I change my order or delivery address?<\/span>\n            <\/button>\n        <\/h2>\n        <div id=\"collapse-faq-item-2-69e7b69f98c71\" class=\"accordion-collapse collapse \"\n             aria-labelledby=\"heading-faq-item-2-69e7b69f98c71\"\n\n                                    data-bs-parent=\"#accordion-69e7b69f98c22-sub\"\n                        >\n            <div class=\"accordion-body\">\n                Once an order is placed, you can\u2019t update the address yourself, but email us at <strong><a href='mailto:info@spraga.com'>info@spraga.com<\/a><\/strong> and we\u2019ll try to update it with the carrier. As soon as we hear back from them, we\u2019ll let you know if the change is possible.            <\/div>\n        <\/div>\n    <\/div>\n\n    \n\n    <div class=\"accordion-item\">\n        <h2 class=\"accordion-header\" id=\"heading-faq-item-3-69e7b69f98c8d\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                    data-bs-target=\"#collapse-faq-item-3-69e7b69f98c8d\" aria-expanded=\"false\"\n                    aria-controls=\"collapse-faq-item-3-69e7b69f98c8d\">\n                <span class=\"child-title\"> Can I cancel my online order?<\/span>\n            <\/button>\n        <\/h2>\n        <div id=\"collapse-faq-item-3-69e7b69f98c8d\" class=\"accordion-collapse collapse \"\n             aria-labelledby=\"heading-faq-item-3-69e7b69f98c8d\"\n\n                                    data-bs-parent=\"#accordion-69e7b69f98c22-sub\"\n                        >\n            <div class=\"accordion-body\">\n                Yes,  just email <strong><a href='mailto:info@spraga.com'>info@spraga.com<\/a><\/strong>, If your order hasn\u2019t shipped yet, we\u2019ll cancel it, issue the refund, and confirm everything by email.            <\/div>\n        <\/div>\n    <\/div>\n\n    \n\n    <div class=\"accordion-item\">\n        <h2 class=\"accordion-header\" id=\"heading-faq-item-4-69e7b69f98ca0\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                    data-bs-target=\"#collapse-faq-item-4-69e7b69f98ca0\" aria-expanded=\"false\"\n                    aria-controls=\"collapse-faq-item-4-69e7b69f98ca0\">\n                <span class=\"child-title\"> I haven\u2019t received my confirmation email, what now?<\/span>\n            <\/button>\n        <\/h2>\n        <div id=\"collapse-faq-item-4-69e7b69f98ca0\" class=\"accordion-collapse collapse \"\n             aria-labelledby=\"heading-faq-item-4-69e7b69f98ca0\"\n\n                                    data-bs-parent=\"#accordion-69e7b69f98c22-sub\"\n                        >\n            <div class=\"accordion-body\">\n                If it hasn\u2019t landed in your inbox within 24 hours (and it\u2019s not hiding in spam), email us at <strong><a href='mailto:info@spraga.com'>info@spraga.com<\/a><\/strong>. We\u2019ll track it down for you.            <\/div>\n        <\/div>\n    <\/div>\n\n    \n\n    <div class=\"accordion-item\">\n        <h2 class=\"accordion-header\" id=\"heading-faq-item-5-69e7b69f98cb5\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                    data-bs-target=\"#collapse-faq-item-5-69e7b69f98cb5\" aria-expanded=\"false\"\n                    aria-controls=\"collapse-faq-item-5-69e7b69f98cb5\">\n                <span class=\"child-title\"> Can I return my Spraga order?<\/span>\n            <\/button>\n        <\/h2>\n        <div id=\"collapse-faq-item-5-69e7b69f98cb5\" class=\"accordion-collapse collapse \"\n             aria-labelledby=\"heading-faq-item-5-69e7b69f98cb5\"\n\n                                    data-bs-parent=\"#accordion-69e7b69f98c22-sub\"\n                        >\n            <div class=\"accordion-body\">\n                Because Spraga is fresh and unpasteurized, returns are reviewed case by case. If you\u2019d like to request one, email at <strong><a href='mailto:info@spraga.com'>info@spraga.com<\/a><\/strong>.and our quality team will take it from there.            <\/div>\n        <\/div>\n    <\/div>\n\n    \n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n    \n\n    <section class=\"section-custom-accordion -enable-p-b\">\n        <div class=\"container\">\n            <div class=\"accordion\"\n                 id=\"accordion-69e7b69f98cdd\">\n                <div class=\"accordion-item\">\n                    <h2 class=\"accordion-header\" id=\"accordion-69e7b69f98cdd-heading-1\">\n                        <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                data-bs-target=\"#accordion-69e7b69f98cdd-collapse-1\" aria-expanded=\"false\"\n                                aria-controls=\"accordion-69e7b69f98cdd-collapse-1\">\n                            <span class=\"wrap-title\">\n                                <span class=\"title\">Getting Spraga to you<\/span>\n                            <span class=\"subtitle\">Shipping and Delivery<\/span>\n                            <\/span>\n                        <\/button>\n                    <\/h2>\n                    <div id=\"accordion-69e7b69f98cdd-collapse-1\" class=\"accordion-collapse collapse\"\n                         aria-labelledby=\"accordion-69e7b69f98cdd-heading-1\"\n                         data-bs-parent=\"#accordion-69e7b69f98cdd\">\n                        <div class=\"accordion-body\">\n\n                            <div class=\"accordion\" id=\"accordion-69e7b69f98cdd-sub\">\n                                \n\n    <div class=\"accordion-item\">\n        <h2 class=\"accordion-header\" id=\"heading-faq-item-1-69e7b69f98d15\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                    data-bs-target=\"#collapse-faq-item-1-69e7b69f98d15\" aria-expanded=\"false\"\n                    aria-controls=\"collapse-faq-item-1-69e7b69f98d15\">\n                <span class=\"child-title\"> When is my Spraga going to arrive?<\/span>\n            <\/button>\n        <\/h2>\n        <div id=\"collapse-faq-item-1-69e7b69f98d15\" class=\"accordion-collapse collapse \"\n             aria-labelledby=\"heading-faq-item-1-69e7b69f98d15\"\n\n                                    data-bs-parent=\"#accordion-69e7b69f98cdd-sub\"\n                        >\n            <div class=\"accordion-body\">\n                Orders placed before 10am usually arrive on the next working day. Orders before 10am Monday are delivered Tuesday. Orders after 9am Thursday that miss pick-up are delivered Monday. If anything unusual happens, we\u2019ll keep you in the loop.            <\/div>\n        <\/div>\n    <\/div>\n\n    \n\n    <div class=\"accordion-item\">\n        <h2 class=\"accordion-header\" id=\"heading-faq-item-2-69e7b69f98d33\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                    data-bs-target=\"#collapse-faq-item-2-69e7b69f98d33\" aria-expanded=\"false\"\n                    aria-controls=\"collapse-faq-item-2-69e7b69f98d33\">\n                <span class=\"child-title\"> How can i follow my package?<\/span>\n            <\/button>\n        <\/h2>\n        <div id=\"collapse-faq-item-2-69e7b69f98d33\" class=\"accordion-collapse collapse \"\n             aria-labelledby=\"heading-faq-item-2-69e7b69f98d33\"\n\n                                    data-bs-parent=\"#accordion-69e7b69f98cdd-sub\"\n                        >\n            <div class=\"accordion-body\">\n                Once your order has been shipped, CoolBalik will send you a tracking code so you can track your Spraga shipment from our warehouse right to your doorstep. For more information, please contact <strong><a href='mailto:orders@spraga.cz'>orders@spraga.cz<\/a><\/strong>            <\/div>\n        <\/div>\n    <\/div>\n\n    \n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n    \n","protected":false},"excerpt":{"rendered":"","protected":false},"author":99,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-1664","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Spraga<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - 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